Smart Customer Experience Management Platform

Transform Customer Experience - CXM برنا پلتفرم مدیریت تجربه مشتری

With CXM Borna, manage all communication channels, data, and customer interactions in one unified platform and make smarter decisions

+94%
Customer Satisfaction
-70%
Response Time
3.2x
Team Productivity
CXM Dashboard
2,847
Today's Interactions
98.5%
Satisfaction level

Complete Customer Journey Tracking

Monitor every moment from first contact to loyalty

Awareness

First customer contact

Engagement

Start conversation

Purchase

Become customer

Support

After-sales service

Loyalty

Permanent customer

Smart Analysis

Identify drop-off points and optimize each stage

Automation

Automatic tracking and timely reminders

Deep Insights

Complete understanding of customer behavior and needs

360-Degree Customer View

All customer interactions and information from all channels at any time are displayed in a unified and comprehensive profile for complete and quick understanding

Live Interactive Dashboard

All important information at a glance

2,847
Today Interactions
+12.5%
94%
Customer Satisfaction
+3.2%
2.3 min
Response Time
-18%
156
New Customers
+8.1%

Interactions Chart

Last 7 days

Recent Activity

Live updates
Live
New message from Ali Mohammadi
Question about new product
2 min
New customer registered
Sara Ahmadi
5 min
Telegram message received
Reza Karimi
8 min
Support call
Maryam Rezaei
12 min

Customer Satisfaction

Today
Very Satisfied 68%
Satisfied 26%
Neutral 4%
Unsatisfied 2%

Channel Performance

Today
Email
847
WhatsApp
652
Telegram
534
Phone
423
Instagram
391

Ready to Transform Customer Experience?

Start now and experience the difference

Or contact us: 031 3666 1008 WhatsApp